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The Frequent Flyer Gazette 

Qantas A330 economy class

Why I Send Airlines Compliments for Great Service

As passengers, we’re often quick to complain when airlines provide bad service or things go wrong.  


Indeed, I often provide feedback when airlines provide a disappointing experience or things like the in-flight entertainment don’t work properly. I think it’s equally important to recognise airline staff who provide outstanding service. Often, the difference between a good flight and a great one is enthusiastic and dedicated cabin crew who go out of their way to look after their passengers.


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Icelandair Boeing 767 Economy Class Review

Icelandair

Icelandair doesn't provide many inclusions in Economy Class, but its Boeing 767 is a comfortable way to fly and there's free seat-back entertainment.


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Qantas Premier Platinum Card


Qantas Premier Platinum Card

Sign up and earn up to 80,000 bonus Qantas Points.


Minimum spend and conditions apply.


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Update: Qantas Awards Back on Alaska Airlines Website

Qantas 737 plane

Qantas award flights are once again available to book on the Alaska Airlines website after mysteriously disappearing three weeks ago.


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Case Study: How I Book My Flights to Europe

Air Astana London

AFF Editor Matt Graham explains the strategies he uses to fly between Australia and Europe in comfort, without spending too much.


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American Express Essential Rewards Credit Card


Amex Essential Rewards Card

Exclusive Offer! 60,000 Membership Rewards Bonus Points*


* Min. spend $3k in first 3 months. Offer ends 3 Dec 2024. T&Cs apply. New Amex Card Members Only.


Go to Offer »

KrisFlyer Spontaneous Escapes Deals for November

Singapore Airlines 777 plane

Every month, the KrisFlyer Spontaneous Escapes deals offer 30% off selected last-minute Singapore Airlines award flights. Book now for travel in December 2024.


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Frequent Flyer Courses

Level-up your knowledge of frequent flyer programs


Want to learn how to beat the airlines and loyalty programs at their own game, so you can travel better for less?


AFF offers 10 comprehensive Frequent Flyer Training courses that explain the tricks of the trade. The courses are easy to follow and are full of practical tips and demonstrations.


The first two courses are completely free for all AFF members! These courses explain how frequent flyer programs work, how to earn points, maximising points through credit cards and how to access luxurious airport lounges.      


The remaining courses are available to AFF Platinum members. (See our guide for full details about the benefits of upgrading your AFF membership.)


View AFF Training Courses

Expiring Deals & upcoming changes

Virgin Australia 737 Business Class

Double Velocity Points on Air Canada flights to Vancouver

Expiring 19 November

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Sofitel Abu Dhabi

Bonus points offer with Qantas Hotels

Expiring 19 November

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Velocity bonus points

10% Bonus on Bank Point Transfers to Velocity

Expiring 30 November

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Velocity frequent flyer

Etihad Business Class Sale from Singapore to Madrid

Expiring 30 November

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Singapore Airlines 777 plane

KrisFlyer Spontaneous Escapes deals for travel in December 2024

Expiring 30 November

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Audika Store

Audika will no longer give Qantas Points

From 1 December

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